Patient Rights
Bay Area Cognitive Health is dedicated to promoting cognitive and behavioral health for children, adolescents, and adults.
No surprises ACT
HIPAA Privacy Policies
No Surprises Act/Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
  • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

At BACH, we will provide you with a Good Faith Estimate with your intake paperwork. This estimate will be based on the type of evaluation or service deemed most appropriate given factors discussed during your consultation. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, click here or www.cms.gov/nosurprises. You can also call (800) 368-1019.
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Office Location
Burlingame
533 Airport Boulevard
Suite 400
Burlingame, CA 94010
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